Rental Agreement
1. PARTIES AND AGREEMENT
This Rental Agreement (“Agreement”) is entered into between Game On Promo (“Owner”) and the Customer (“Renter”) as identified in the Quote or Invoice. By paying the deposit or full balance, Renter agrees to all terms and conditions herein. Owner agrees to rent the equipment listed in the associated quote for the specified event duration.
2. PAYMENT AND DEPOSIT
A non-refundable deposit of 50% is required to secure the event date and equipment. The remaining balance is due no later than 14 days prior to the event date. If the event is booked less than 14 days in advance, full payment is required at the time of booking. Failure to pay the balance on time may result in cancellation of the rental without refund of the deposit.
3. CANCELLATION POLICY
Cancellations made more than 30 days prior to the event will result in a loss of the deposit. Cancellations made within 30 days of the event are non-refundable and the Renter is liable for the full contract amount. Event date changes are subject to equipment availability and may incur a rescheduling fee.
4. DELIVERY, SETUP, AND PICKUP
Owner will deliver and set up the equipment at the location and time specified in the Quote. Renter must ensure a clear, accessible path and adequate power supply for all electronic games. Pickup will occur at the conclusion of the rental period. Delayed access for setup or pickup may result in additional labor charges billed to the Renter.
5. USE OF EQUIPMENT
The equipment is for indoor or covered use only, unless explicitly stated otherwise. Renter agrees to operate the equipment in a safe and proper manner. Prohibited use includes, but is not limited to: moving the equipment once set up, allowing liquid or food near the equipment, and any use that violates local laws or safety regulations.
6. DAMAGE AND LIABILITY
Renter assumes full responsibility for the equipment from delivery until pickup. Renter is liable for the replacement cost of any equipment that is lost, stolen, or damaged beyond normal wear and tear. Owner is not liable for any injuries or damages resulting from the use or presence of the equipment during the rental period.
7. BRANDING AND CUSTOMIZATION
For branded rentals, all artwork must be submitted by the deadlines provided by the Owner. Owner is not responsible for delays or poor print quality resulting from late submission or low-resolution files. Once production of custom wraps has begun, these costs are non-refundable in the event of cancellation.
8. VENDOR FULFILLMENT
GameOnPromo operates as a rental coordinator and branding partner. Equipment delivery, setup, and pickup may be performed by licensed third-party vendors and regional fulfillment partners approved by GameOnPromo. All equipment is inspected, branded, and guaranteed by GameOnPromo regardless of fulfillment source. The Renter authorizes GameOnPromo to share delivery location and contact information with the necessary fulfillment partners to complete the rental. GameOnPromo is not liable for delays, defects, or failures caused by third-party vendors beyond our reasonable control, except where such failure results from our gross negligence or willful misconduct.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, GameOnPromo, its owners, employees, and vendors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the rental, use, or non-delivery of equipment, including but not limited to lost profits, lost revenue, lost business opportunities, or personal injury. GameOnPromo's total liability for any claim related to a specific rental shall not exceed the total rental fee paid for that equipment. The Renter assumes all risks associated with the use of the equipment and releases GameOnPromo from liability for injuries or damages resulting from misuse, negligence by event attendees, or failure to follow operating instructions, except in cases of gross negligence or willful misconduct by GameOnPromo.